We track your trains. We prepare your Delay Repay claims.
Scan your ticket once. We work out every journey it covers and check them against the real running data. When a train you were on runs late, we prepare the Delay Repay claim — and the money goes straight to your account, not ours.
Early access
We're starting with the worst-hit lines and taking a limited number of subscribers, so every one gets it done properly. The first 500 on Premium yearly lock their founding price for life.
- Upload your ticket. Season, Advance, Anytime, Off-Peak — we handle them all.
- Tell us your commute. Days, times, route. Two minutes.
- We check every journey. Against the real running data. When a train you were on runs late, we prepare the Delay Repay claim.
- Compensation goes to you. The train operator pays your nominated account — not us.
We can't guarantee every claim — Delay Repay is set by each train operator and depends on the actual delay to your journey. What we do guarantee is that we won't let a claimable delay slip past.
£80m+
of UK rail compensation goes unclaimed every year
1 in 3
Only around 1 in 3 people who are owed actually claim
85%
of passengers want it to be one click. This is one click — once.