Escalation-first · fob-off cases

Been fobbed off? We'll take the fight from here.

Claimed against an airline and been refused, ignored, or only paid part of what you're owed? Airlines rely on you giving up. We don't give up. We escalate — to the regulator, to arbitration, and to court if that's what it takes. 25% only if we win. Nothing if we don't.

No win, no fee Regulator, arbitration, court

The flight

Your fob-off

If they ignored you, just write "no response".

Airline's rejection / response

Email, letter, or screenshot from the airline. Photo or PDF.

Your original claim (if you have it)

Copy of the claim you sent them. Optional.

Boarding pass / booking confirmation

Optional but speeds things up.

Receipts for any out-of-pocket costs

Hotel, meals, transport, replacement flight.

Was this part of a package holiday?

Next we'll collect your Letter of Authority and payout details — the same short flow as any other claim.

Not been knocked back yet? Start a fresh claim or check past flights.